The comfort of living in a Heatherfield Group Home allows residents the freedom and choice to maintain their lifestyle as close to the manner in which they did in their own homes...(read more about us)
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By using excellence as the only option in our care provision for the benefit of our residents, relatives and staff to achieve the highest possible quality of life.
To ensure continuous reflection, change and increased demands upon our resources to ensure:
- Excellent quality of the care, hospitality and choice we offer our residents
- The increasing quality of our staff, their experiences, development and behaviour
- The quality of the environment and service
- The clarity and improvements gained through our quality assurance systems
- Everyone is important
- We work as a team
- We respect everyone
- We are honest and ethical
- We accept responsibility
- We make life work
I wish to thank all the members off Belle Vue Care Home for their kindness and care they gave my wife during the time she was in their care. It was a greast comfort to me to find her so calm, peaceful and comfortable when i visited her.
- Belle Vue Heaton
We would like to express our thanks and gratitude to everyone for all the love, attention and friendship shown to mam though out her eight year stay with you. We are happy in the knowledge that she will be remembered with affection
- Belle Vue Sunderland